PROJECT MANAGEMENT

Student Experience Management

DESIGN THINKING. PROBLEM SOLVING.MENTORING.

P.06 Student Experience Management

The objective of the workshop is that participants return with a greater level of sensitization to youth issues. Have an understanding of the role as a mentor and also necessary skills like empathizing and active listening in order to be able to handle the issues effectively. Will adopt tools of innovation and design thinking to bring out creative ideas and solutions to meet student challenges. Create a plan for implementation with other stakeholders to create an eco-system where youth can flourish and improve their abilities.

YOUR COURSE OF STUDY

    Day 1 :

  • Introductions
  • Context setting
  • Skill building as a mentor
  • Experience sharing
  • Student’s Critical to Value
  • Problem Solving
  • 5 WHY

Day 2 :

  • Information sharing
  • Idea generation
  • Design Thinking
  • Participant presentation
  • Commitment and implementation

AGILE & SCRUM

DOING AGILE.BEING AGILE.

F.05 ‘How To’ Guidance in Agile & Scrum

This program creates a strong foundation in Agile & Scrum. How processes are iterative and new functionality delivered every couple of weeks. A philosophy where individuals and interactions are valued more over processes and tools. Working software over comprehensive documentation. Customer collaboration over contract negotiation. Responding to change over following a plan. The program takes participants through the entire delivery process using Scrum method of planning, estimation and review. A detailed review of Scrum roles and the concept of Product backlog and user stories.

YOUR COURSE OF STUDY

    Day 1 :

  • Introduction
  • Why Agile & Scrum?
  • Definitions
  • Manifesto
  • Scrum Framework
  • 5 Scrum Values
  • Scrum Roles
  • Scrum Time-boxes
  • Product Vision
  • Product Backlog
  • User Stories
  • Estimation
  • Sprint
  • Daily Scrum
  • Sprint Retrospective
  • Sprint Review

BENEFITS MANAGEMENT

BENEFITS LIFE-CYCLE MANAGEMENT.BENEFIT CARD.

F.01 Foundation Program in Benefits Management

How often do we hear projects not meeting stakeholder expectations? How projects have not contributed to organization or business area goals and objectives. How project managers are unable to articulate whether they have been able to deliver to project objectives, as they call for project closure post go-live. This course provides participants with a systematic approach to monitoring and managing benefits that stakeholders seek from projects. Benefits are the difference transformation will make for the business and it’s customers. This course provides: Structured approach to ensuring the delivery of business benefits and Tracing their journey from identification to benefits realization.

YOUR COURSE OF STUDY

    Day 1 :

  • Introductions
  • Framework for Benefits Management
  • What is Benefits Management
  • Type of Benefits
  • Why do we define Benefits?
  • How Benefits fit into your projects?
  • Benefits Life-cycle
  • Benefits Realization
  • Benefits Management Strategy
  • Benefits Realization Plan
  • Monitoring Benefits

MANAGING TRANSFORMATIONAL CHANGE

BUSINESS TRANSFORMATION STRATEGIES.MANAGING RADICAL CHANGE.

P.01 Practitioner Program in Business Transformation

The need to change the way organizations operate has never been greater. Incremental change is insufficient and it is necessary to fundamentally rethink and radically redesign what a business or organization does in order that it can flourish in a changing world. Transformational change is a complex process, requiring clear direction, excellent planning and specialist resources. ​The program will impart skills (tools & methods), industry knowledge (leading practices) and hands-on expertise (real world business scenarios), equipping participants to plan, initiate and drive transformational programs within their organizations or for their clients.

YOUR COURSE OF STUDY

    Day 1 :

  • Introductions
  • Introduction to Business Transformation
  • Applying Business Transformation in your organization
  • Strategic Need and Outcomes
  • Strategic Business Case
  • Overview of current business
  • Develop future operating model
  • Outline Business Case

    Day 2 :

  • Prepare Logical design
  • Identify benefits
  • Develop program Structure
  • Full Business Case
  • Detailed design

    Day 3 :

  • Policies, Standards, Procedures
  • User and Operational Acceptance
  • Process & Organization Transition
  • Enable benefits
  • Emotional change curve

    Day 4 :

  • Stabilization & close-down
  • Benefits realization
  • Quality Management Framework
  • Business Transformation Strategies
  • Benefits Realization Governance

CHANGE MANAGEMENT

ORGANIZATION CHANGE. MOBILIZATION. COMMUNICATION. TRAINING.

P.02 ‘How To’ Guidance in change management

This ‘How To’ guidance will outline the change management activities required to successfully embed the behaviors identified by the Executive Leadership team as required to support the successful realization of the project implementation. The program will focus on 3 key areas of change management viz. Organizational Change, Stakeholder Mobilization & Communications & Training. The curriculum integrates ‘experience in classroom’ where participants shall discuss and understand application of change management for medium & large projects in the context of project preparedness and factors critical to project success.

YOUR COURSE OF STUDY

    Day 1 :

  • Change Management Plan
  • Challenges in managing change
  • Objectives of change management
  • Change management tools and methods
  • Change management & communication activities
  • Stakeholder analysis
  • History assessment
  • Change readiness assessment
  • Change impact analysis
  • Project preparedness for medium and large projects
  • Critical success factors for medium and large projects

DELIVERING ECOMMERCE & CONTENT MANAGEMENT

CONTENT.COMMERCE.COMMUNITY.CRM.SOCIAL.MOBILITY.ANALYTICS.CLOUD.

F.08 ‘How To’ Guidance in delivering E-Commerce & Content Management project

Delivering E-Commerce and Content Management projects requires managers & leaders to have comprehensive knowledge about E-Commerce, Content Management; and also Customer Relationship Management and Community (Social). Moreover knowledge of ERP, Order Management, Fraud Management, Online Payment, and Compliance are also critical. This program provides participants a foundation across these topics, how they are dependent and integrated. The program also provides overview of unique tasks that are performed for projects in these areas.

YOUR COURSE OF STUDY

    Day 1 :

  • Introductions
  • E-Commerce Readiness
  • 4C
  • SMAC
  • Digital dynamics
  • ERP
  • CRM
  • Community
  • Project Planning
  • Requirements Gathering
  • Building WYSIWYG requirements
  • Content Authoring, Approval and
  • Publishing
  • UAT for Content
  • Multi-Lingual content sites
  • Payment Gateways
  • Penetration & Performance Test
  • Striking a balance between Design and Performance
  • Global practices in E-Commerce
  • Online Marketing

INNOVATION

RIGHT BRAIN TECHNIQUES.COMPREHENSIVE TOOLS & METHODS.

F.06 Foundation Program in Innovation

Known solutions may not always be effective in closing the gap between the desired value and the current value. There may be no ready-made answers. This is the realm of Innovation. Innovation is not fuzzy logic. This program will equip you with a systematic approach to innovation. The program introduces unique right brain techniques in creative thinking and on it’s application & use to the field of innovation. The program will also lay foundation in methods, tools and techniques that will build rigor and a step-by-step approach to innovative thinking. Participants shall be able to undertake initiatives within their organizations or with their clients, in generating innovative solutions to their pain points or trigger events. The knowledge from the program has use in any stage of your product or service life-cycle.

YOUR COURSE OF STUDY

    Day 1 :

  • What is innovation?
  • Need for innovation
  • Creative thinking
  • Techniques in creative thinking

    Day 2 :

  • Method of Focal objects
  • Morphological Analysis
  • Problem definition
  • Understanding functions
  • Categories of innovation

PROJECT GOVERNANCE & MANAGEMENT

WORK PACKAGE STRATEGY.TOOLS & METHODS.

F.03 Foundation Program in Project Governance & Management

The program is based on PMBOK. The program is unique in imparting foundation level project management training. The program introduces real world project management tools and methods. Participants will receive an end-to-end project delivery experience in the classroom, paving way for a career in project management; and enhancing their existing skills and experience.

YOUR COURSE OF STUDY

    Day 1 :

  • Project Management overview
  • Project Management Framework
  • Project Management Process Groups
  • Scope Management
  • Estimating work
  • Scheduling work

    Day 2 :

  • Establish baseline
  • Change control
  • Manage Resources
  • Risks and Issues
  • Measure and track performance
  • Metrics (EVA)
  • Quality Management

GOVERNANCE & MANAGEMENT OF ENTERPRISE IT

BUSINESS VALUE FROM IT INVESTMENTS.IT PROCESS CAPABILITY & MATURITY.

F.04 ‘How To’ Guidance in Governance & Management of Enterprise IT

Information is a key resource for all enterprises. IT is increasingly advanced and has become pervasive in enterprises and in social, public and business environments. As a result, today, more than ever, enterprises and their executives strive to: Maintain high- quality information to support business decisions. Generate business value from IT- enabled investments. Achieve operational excellence through reliable and efficient application of technology. Optimize the cost of IT services and technology. This program will help enterprise IT and Business teams create optimal value from IT by maintaining a balance between realizing benefits, optimizing risk levels and resource use..

YOUR COURSE OF STUDY

    Day 1 :

  • Meeting stakeholder needs
  • Covering enterprise end-to-end
  • Applying a single integrated framework
  • Enabling a holistic approach
  • Separating governance from management
  • Using Balance Scorecard

    Day 2 :

  • Understanding enterprise enablers
  • Enabler performance management
  • Process reference model
  • 7 phases of implementation life-cycle

METRIC DRIVEN PROJECT MANAGEMENT

EARNED VALUE ANALYSIS.TOOLS & METHODS.

P.04 Metric driven project management

Project Management is an art and science. This program will focus on the science. How to measure and monitor projects using quantitative techniques. Scope Management, Quality Management, Monitoring and Reporting, Percentage Completion, Schedule Performance, Cost Performance, Effort Performance, Productivity, Cost to Serve, Contribution Margin, Cash Flow. This program will provide comprehensive skills in Earned Value Analysis (EVA).

YOUR COURSE OF STUDY

    Day 1 :

  • Project Management overview
  • Scope Management
  • Work Breakdown Structure
  • Estimating work
  • Scheduling work
  • Establish baseline
  • Change control
  • Manage resources
  • Measure and track performance
  • Metrics (EVA)
  • Quality Management
  • Financial aspects of project management
  • Managing pyramid
  • PMO

MODELLING BUSINESS & IT ASSETS

ORGANIZATION & BUSINESS.APPLICATION. SYSTEM. HARDWARE.NETWORK.

F.07 ‘How To’ Guidance in modelling business & IT assets

This program will bring a new way of thinking that will help you get a clear picture of how your business works. The modelling will allow you to create a visual map of your business. A map that shows: How your business works. The assets that make it work. The inter- dependencies between the assets. It is designed with the belief that with clarity and vision you can develop and improve: Clarity: create easy-to-read diagrams which help remove ambiguity from business decision-making. Vision: allows you to anticipate issues and challenges which can prevent a business achieving it’s goals. Develop: enhance business capability through successful program and project implementation. Improve: enhance business performance through better operational management.

YOUR COURSE OF STUDY

    Day 1 :

  • 6 layers of business & IT assets
  • Dataflow Analysis Flow
  • Project implementation life-cycle
  • Supporting business strategy
  • Building a Business & IT asset diagram
  • Digital Flow
  • B & IT modelling and business transformation
  • Core principles of B& IT modelling

INNOVATION

RIGHT BRAIN TECHNIQUES.COMPREHENSIVE TOOLS & METHODS.

P.05 Practitioner Program in Innovation

Known solutions may not always be effective in closing the gap between the desired value and the current value. There may be no ready-made answers. This is the realm of Innovation. Innovation is not fuzzy logic. This program will equip you with a systematic approach to innovation. The program introduces unique right brain techniques in creative thinking and on it’s application & use to the field of innovation. The program will also lay down step-by-step approach to innovative thinking. The knowledge from the program has use in any stage of your product or service life-cycle. It deep-dives into customer value creation, and develops problem solving & innovating thinking. It equips participants with techniques in handling contradiction, managing resource constraints; and ensure product innovation is successfully implemented and used.

YOUR COURSE OF STUDY

    Day 1 :

  • Introductions
  • Innovation & You
  • What is Innovation?
  • Need for Innovation
  • Creative Thinking
  • Imagination & Fantasy
  • Principles of Fantasy Creation
  • Method of Focal Objects
  • Morphological Analysis

    Day 2 :

  • Object Feature Value
  • Problem Definition
  • Definition of Function
  • Types of Function
  • Categories of Innovation
  • Core skills of innovative thinking
  • Customer Value Creation

    Day 3 :

  • Model of Problem Solving Thinking
  • Ideality Thinking
  • Contradiction Thinking
  • Express Failure Analysis
  • Resource Thinking
  • Systems Thinking

PROJECT GOVERNANCE & MANAGEMENT

WORK PACKAGE STRATEGY.TOOLS & METHODS.

P.03 Practitioner Program in Project Governance & Management

The program is based on PMBOK. The program is unique in imparting metric driven project management training, estimating techniques for pre-sales and change control, and real world techniques of managing multi-site (onshore/offshore) large & complex projects. A significant portion of the program is dedicated to real world project management tools and methods. Participants will receive an end-to-end project delivery experience in the classroom, paving way for a career in project management; and enhancing their existing skills and experience.

YOUR COURSE OF STUDY

    Day 1 :

  • Project Management overview
  • Project Management Framework
  • Project Management Process Groups
  • 10 principles of managed delivery

    Day 2 :

  • Scope Management
  • Work Breakdown Structure
  • Architecture
  • Key Success Factors
  • Estimating work
  • Scheduling work

    Day 3 :

  • Establish baseline
  • Change control
  • Manage resources
  • Risks and Issues

    Day 4 :

  • Measure and track performance
  • Metrics (EVA)
  • Quality Management

    Day 5 :

  • Financial aspects of project management
  • Managing pyramid
  • PMO & Vendor Management

PROBLEM SOLVING

STATISTICAL TOOLS & METHODS.INNOVATION. ENTERPRISE GOAL CASCADE.

F.02 Foundation Program in Problem Solving

Organizations, small or large, embark on business process improvement initiatives as part of continuous improvement or in response to a pain point or trigger event. At the core of any process improvement project is problem solving, which allows concerned teams to identify areas of improvement and generate solution. Teams use techniques ranging from brain-storming to statistical methods in defining problems to identifying improvement areas. Solution generation techniques also range from process re-design to innovation. The Foundation Program in Problem Solving brings a unique curriculum that combines statistical tools & methods, innovative thinking and governance & management of technology book of knowledge to broad-base and expose participants to a comprehensive range of techniques in problem solving.

YOUR COURSE OF STUDY

    Day 1 :

  • Situational Readiness
  • Definition of problem
  • Types of problems
  • Problem solving tools and methods
  • Customer Value Creation
  • Identify improvement areas
  • Customer Critical To Quality

    Day 2 :

  • Affinity Diagrams
  • Kano Model
  • CTQ Tree
  • Project Selection
  • Project Charter
  • Cause & Effect
  • Control Impact Matrix
  • Process evaluation
  • Solution Generation
  • Innovation
  • Goal Cascade