The course curriculum will be divided through four modules, which is aligned with the latest versions of both the IIBA® Body of Knowledge (BABOK®), and the PMI Professional in Business Analysis (PMI-PBA)® Examination Content Outline. We are confident that upon graduation from our program you will be ready to sit for the CBAP® and PMI-PBA® exams.

Program Introduction and Business Analysis Framework

  • Understand the project/product life cycle and the role of the Business Analyst and the project team
  • Learn the competencies of the Business Analyst
  • Business Analysis Planning

Managing User Requirements

  • Identify and analyze all relevant stakeholders
  • Business Case Development
  • Needs Assessment
  • Business Process Modeling & Improvement

Requirements Elicitation and Analysis

  • Elicitation Techniques and activities
  • Techniques to document, analyze and redesign processes
  • How to develop Models, considered to be industry best practice in representing requirements
  • How through effective communication you can manage and deliver expected customer value and benefits.
  • How to create a Problem Statement that clearly defines the challenge
  • How to perform Root Cause Analysis

Traceability and Solution Evaluation

  • Traceability matrix
  • Managing Changes to Requirements
  • How to evaluate solution
  • Obtaining sign offs

Support (Dev, Testing, Reporting & Management Support)